What are the delivery costs?
We will always try to combine deliveries to keep our charges to you as low as possible.
Charges below include delivery and collection and set up (tables & chairs only) from our nearest location in Kent, Reading or Hertforshire. Collection from here maybe possible depending on your requirements.
Our charges below assume delivery and collection within approx 4.5 hrs (for example if your party is 2pm-5pm, we'll deliver at 1pm and collect at 5.30pm). Additional charges may apply if you need different delivery and collection days.
Up to 6 miles: FREE From Hitchin and T/Wells branches. £20 from Reading & Maidstone branches.
6 to 10 miles: £30.00
10 to 15 miles: £40.00
15 to 20 miles: £45.00
20 to 25 miles: £55.00
25 to 30 miles: £60.00
Central London: £100 +
A minimum hire charge may apply.
For central london bookings parking and congestion charges may apply. If these are known in advance we will include on our booking invoice. If these are unknown we will deduct from our damage deposit after the booking has taken place. We can provide all receipts on request to ensure a fair and transparent service.
When will you deliver?
For weddings we usually deliver the morning of your event and pick up the next day. For parties we'll deliver and pick up to your venue within a few hours of your party. Late evening pick ups can also be arranged for a little extra charge, if your venue needs to be vacated.
Can I cancel my booking?
Yes of course, we just request six weeks notice to be able to offer you a full refund.
What about breakages?
We're realistic and know that some wear and tear is likely. All we ask is that care is taken and items are left clean and usable. All our items are hard wearing so although we ask for a deposit, we'll only withhold this where we feel suitable care hasn't been taken.
Do you maintain your supplies?
Yes, between every hire we thoroughly clean and sanitise all products, service and check for damage.
What size are the little tables and chairs?
Little white tables: 76cm x 50cm x 50cm (height)
Little white chairs: 28cm (width) x 29cm (depth) x 55cm (height)
28cm (seat width) x 26cm (seat depth) x 29cm (seat height)
4 children per table is perfect for 1-5yr olds. However we do recommend doubling up your tables if you have older children or you are extensively dressing the tables. Most of our pictures show 4 children per table. Here are some examples of 2 children per table.
Will products ever be substituted?
Upon payment all your items will be reserved for your event. In the unlikely event that any have become damaged from a previous event and this will affect your booking we will contact you immediately and offer a full refund or substitution.
Do you offer ENTERTAINMENT or childcare?
Although we do not offer entertainment or childcare ourselves we can recommend plenty of people who do. All products must be used under supervision.
What about items not listed?
We're always looking to add to our collection so do share your ideas.
How long can I hire for?
Costs indicated are per day (although depending on time of scheduled pick up and drop off the products may be with you for longer). For two days the price will be double but we offer a discounted rate for longer periods.
Do you have insurance?
Definately. We also have public liability cover up to one million pounds.
Our registered address is: The Garden Flat, Rusthall Road, Tunbridge Wells, TN4 8PA
Our company registration number is: 10098821